![]() An entered query can be like a command or an interrogation. First, the user enters a message into an artificial intelligence chatbot with an application, website, and text message or speak on the mobile phone. The application process of AI chatbots is in three ways. Artificial intelligence chatbots' has a simple application process that ensures more directed learning content and adequate support for adult learners when needed (Igbafe & Silinda, 2021). A chatbot is an automated inanimate device that provides support by responding to the usersĮs in a planned strategy that incorporates new standards, approaches, and technologies (Graham, 2015 United Nations Edu cational Scientific and Cultural Organization Recommendation on Adult, 2015). Chatbots are software applications used for engaging in meaningful conversations online. Artificial intelligence is more beneficial and solution- focused when linked to chatbots (Artificial Intelligence Board America, 2021 Sahota & Ashley, 2019). Artificial intelligence can also accelerate the sustainable growth of educational services with virtual counsellors, a set of courses, and improved participation, quick feedback, and results (Ibaraki, 2017). Artificial intelligence increases the chances of early identification of signs before students drop out to permit directed solutions (Plitnichenko, 2020). This ability to propose quick responses has made artificial intelligence the ultimate breakthrough technology because it imitates human cognition (Sathya, Pavithra & Girubaa, 2017). Artificial intelligence functions with human language or words to propose an intelligent solution with automatic imaginative answers to the questions provided by the user (Faith, 2018 Kose & Arslan, 2015 Ziaaddini & Tahmasb, 2014). Artificial intelligence is a computer system designed to interact with the world through capabilities (for example, visual perception and speech recognition) and intelligent behaviours (for example, assessing the available information and then taking intelligent action to achieve a stated goal) that we would think of as essentially human (Luckin, Holmes, Griffiths, & Forcier, 2016:14). ![]() Artificial intelligence is a field of science studying and producing machines that think, behave, and solve specific human problems (Plitnichenko, 2020:1). Worldwide artificial intelligence is becoming the new trend of technolo gy in the education sector and competitively changing learning environments (Marr, 2021).
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